Customer Relationship Management
CRM Software allows a company to implement a strategy for managing and nurturing a company’s interactions with customers and sales prospects. It involves using technology to organize, automate, and synchronize business processes—principally sales related activities, but also those for marketing, customer service, and technical support. The overall goals are to find, attract, and win new customers, nurture and retain those the company already has, entice former customers back into the fold, and reduce the costs of marketing and customer service
Autus Technology offers Zoho CRM as a hosted service. Zoho CRM is a hosted CRM solution used by companies worldwide and featured in The New York Times, TechCrunch, CNet, and other publications.
Features
- Sales: Increase productivity, accelerate sales cycles and reduce surprises
- Marketing: Generate more leads, align with sales and measure effectiveness
- Support: Improve customer satisfaction and keep costs under control
- Reporting: Monitor and measure key metrics across your business
- Collaboration: Align employees around customers
- Integration with Popular Business Software: Works with Google Apps, Quickbooks, and Microsoft Office